Running a business is a daunting task that requires serious commitment. CRM for startups is the most crucial part, yet the most ignored one.
Especially if you’re struggling to manage customer relationships and business workflow.
They usually rely on excel or spreadsheets, or any other document-based solutions. That may work at the beginning.
But as the leads increase, it will be difficult to manage them with your small team.
We’ll take a closer look at how you can choose the correct CRM for your startup. Get ready to optimize the workflow of your business.
Why Your Startup Needs A CRM?
Today’s customer journey and the requirement for your sales effort are far too demanding.
Often times, a CRM is seen as a tool used only by big companies, but that’s definitely not the case.
In fact, startups tend to have a 90% failure rate because of the unwise decisions made by the business owners.
CRM can help your business in overcoming a lot of challenges. It traces the interaction between you and your prospects, including their contact details.
CRM for startups helps businesses collect leads and their interactions with salespeople.
Without a CRM software, your startup would have to remember every shifting piece.
Every salesperson needs to be alert without falling through the cracks. CRM will help your startup nurture leads, organize workflow, and grow a loyal customer base.
But choosing the correct one can be quite overwhelming. CRMs can perform so many different tasks. Therefore, selecting one for your particular niche is crucial.
The Correct CRM For Your Niche
Every startup has different requirements when it comes to CRMs. There are peculiarities to take into consideration when choosing the right one for your business.
The first thing you need to do is, understand your business requirements.
With a sound knowledge of what your business needs, it becomes easier to find CRM software that will be perfect.
CRM for startup companies are rising in popularity. It promises a faster sales cycle and better customer retention.
You should definitely look for features that your startup can benefit from, such as:
- Sales management tool like automation. It makes your sales process more transparent on every stage.
- Combines utility with flexibility, such as having a lead management system with a client database to save all the communication history.
- SMS and email marketing automation for easier business workflow.
- Analytics to manage your marketing strategies and optimize the marketing team workflow.
- Mobile CRM support for receiving important alerts on the go.
- Integration with other online platforms like social media, websites, and emails.
While choosing for a CRM software, look for a free trial.
Every good vendor provides it so that you can test its main features and understand how it can help in your business.
Features That Caters To Your Business Requirements
Once you understand your business requirements, you can select a CRM for your startup.
Define your requirements in order of priority. It should help you tackle challenges such as:
Building Brand Identity
CRMs offer transparency between departments, creating a view that caters to all. That includes, marketing, sales, and customer support teams.
Tracking Communication
It keeps track of communication from the initiation phase to the closing of the deal.
It also helps in pitching to the customers as well as business owners.
Managing Reports
Get sales reports, forecasting, and track sales goals for greater conversion.
Your CRM strategy needs to be flexible and quantify business benefits to all departments. It’s no longer about just holding information.
It can change the way your business functions, helping you focus on things that need your immediate attention.
Increased demand from clients has given the scope for tailored CRM solutions for startups.
Experience The Major Benefits Of A CRM Software
The majority of the business want to grow fast. They want solutions that are fast, agile, and can grow with them.
Implementing a CRM structure in your startup will not only help in growing your business but also give it a solid foundation.
There are multiple benefits of CRM software such as:
High Scalability
A CRM evolves with you as your business grows. It comes with feature-packed packages so that you can use it to the fullest.
It’s flexible enough to adapt to your current business needs. Don’t get overwhelmed and let the misconception guide you that a CRM is only needed by a big company.
Better Client Management
It’s very useful when it comes to managing contacts and accessing information.
CRM can sync your emails, accounting software, and calendars, keeping records updated in real-time.
It can ease the burden of startup pros juggling multiple roles. And adds value to the customer experience and to your business as well.
Improved Reporting Cycle
CRM has the ability to create user-friendly and tailored performance reports.
You can create personalized dashboards where you can see what’s the status in every stage of your marketing funnel.
You can also analyze the sales cycle, type of leads, source of the lead ( through the email marketing campaign, Google ads, Facebook ads, etc)
Gives A Visual Pipeline
Breaks down every single stage in your customer acquisition pipeline. It shows the number of leads and in which stage they are in.
CRM gives you the freedom to create custom stages with respect to their sales cycle.
The Lead Box from Corefactors product, Teleduce helps you with the same and moves leads through the visual funnel.
Integrating CRM For Startups
You need to narrow down the CRMs you have chosen after seeing the benefits and your business requirements.
Ask for free trials and carefully list out the features that’ll benefit your business.
Be careful not to implement the first CRM you had a test trial. Involve your sales, marketing, and customer support teams in the testing process.
You can always have several online chats with the CRM support team before actually implementing it.
You can now implement the CRM and get customer support for your integration process.
Obviously, you have to see how it works for your business. So you need to upload some customer data that you already have. You can even add sample data if you’re still skeptical.
Corefactors make it easy for you to quickly check some sample data in the CRM and get you started.
Conclusion
CRM for startups is a must-have. You can lose a lot of potential customers if you don’t follow through with them.
CRM software helps you organize your business workflow, engage customers, and generate revenue.
Most of them allow you to take a trial before you invest in it. Your startup is bound to grow with time, why not select a tool that grows with you too?
Corefactors gives you a FREE demo before you decide you implement it in your business.
