The problem statement
- The organization handles training programs across
the country & needs to have an automated way to track trainee response - 100’s of distributors evict interest to join their network of channel partners everyday. They need a tech-savvy way to validate & on-board them
- Automated way to engage with distributors for 2 way communication relating to products, customer insights & market trends
Solution
- Missed Call based training Management
- Voice based Distributor Contact Validation system.
- SMS based Distributor Engagement system.
Tangible results – Proof of the pudding
Here are some direct implications the client had after implementing our range of solutions.
- They have increased their network members from 25000 to 40000 in a period of 10 months using our communication solutions.
- Retaining channel partners has increased where attrition percentage is less than 7% where as it was 20% before implementing our communication solutions.
- With our array of solutions, now organizing training, validating a distributor or engaging with a distributor is just a click away and managing the presence is completely automated.
- Our capability to provide custom reports helped this client to envisage the inbound communication and take action sooner than before.