Opt for Inbound SMS Service to Improve the Visibility of Brand

Inbound SMS or two way communication helps businesses to get response from customers/prospects via SMS. Responses can be captured using Long code number or Short code Number.

How Does Corefactors AI CRM Inbound SMS Work?

Include Long code/Short Code Numbers in Ad campaigns.

Customers/prospect reply to long/short code numbers.

Automated reply SMS to customers can be configured.

Lead/Prospect replies can be moved to Integrated CRM if it's utilised for Sales Team.

Customer responses can be moved to Integrated Ticketing System if its utilised for the Support Team.

Corefactors AI CRM will capture all the replies based on the keyword 24X7.

All the data will be stored and it can be exported.

API for integration with other tools.

Difference between Shared and Dedicated numbers?

Shared:
Long code/Short Code numbers will be shared with multiple businesses. It can be differentiated based on the keywords.

Dedicated:
Dedicated Short/long code numbers will be allocated to your business. Customers/Prospects can reply back to the number with or without keywords. Here you will get access to multiple keywords.